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Our Newsletter


Shipping & Returns

 

Shipping

UPS: Shipping through the ClemsonPrints.com web site is limited to the lower 48 states by regular ground UPS. We can ship to virtually any address in the world, but you will have to call us for a quote. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, you will be offered two shipping options: "
UPS Ground" and "In-Store Pick Up".  If you choose "UPS Ground" the actual shipping charges are pulled automatically from the UPS.com web site. 

If you need "rush" shipping services, please cll us at 864-654-3594 to discuss options.
Please also note that the shipping rates are weight-based. The weight of any such item will include the item and the boxing.

In-Store Pick-up: When you get to the final page of your "Checkout" there will be an "In-Store Pick-Up" option.  At that point all shipping charges will be reduced to $0.00. 

 

 

Returns Policy

Standard Items: Most of our standard items may be returned for a full refund (minus shipping).   Please notify us of your desire to return the item within 72 hours of receipt. A refund will be given upon the return receipt of the item.

Custom-Ordered or Custom-Made Items: Custom-Ordered or Custom-Made items may not be returned for a refund. 

Damaged Items: Damaged shipments must be reported immediately to the carrier.  If available, a replacement willl be shipped out asap.  If a replacement is not available, or a refund is requested, a full refund (including shipping) will be given within 72 hours of damage claim notification from the carrier.

Defective Items: Please notify us within 72 hours of receipt of the defective item.  If available, a replacement willl be shipped out asap.  If a replacement is not available, or a refund is requested, a full refund (including shipping) will be given with 72 hours of return receipt of defective item.